Welcome to LifeGene.co.il. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which we may revise at any time. If you disagree with any part of these terms and conditions, please do not use our website.

The website is intended to provide you a general overview about us and our products. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, completeness or fitness for any particular purpose of the information and materials posted on or referenced in the website, including, without limitation, information prepared by third parties that is posted on the website or in web sites that are linked to the website.

Our use of any information or materials on the website is entirely at your own risk. We do not warrant that your access to or use of the website will be uninterrupted or error free. We will NOT be liable, on whatever basis, for any direct, indirect, incidental, consequential, punitive or special loss or damages, arising out of your access to, use of, or inability to use the website or information or materials posted on or referenced in it.

  • Our prices include delivery, unless otherwise indicated in the quotation.
  • Prices not including VAT.
  • For economic and logistic reasons, we accept orders of NIS 350 upwards, without additional charges. Orders between NIS 150 - NIS 350 will be subject to a cover charge of 50 NIS regrettably, we will not be able to supply single orders under NIS 150.
  • All instruments sold by LifeGene have an automatic 12 months warranty (from date of sale), unless otherwise indicated in the quotation or agreed upon in advance to sale.
  • Product return:
    Sterile products can be returned for refund only with their sealed packages undisturbed, and with the sterility expiration date at least one year ahead. Instruments must be returned with all the original accompanying documents, accessories and packaging.
  • We will gladly take back any stocking item under above terms.
    Sorry, Non stock items which are ordered from the manufacturer especially at customer request cannot be refunded.


Unless otherwise set forth in a warranty statement found in our current product documentation or in a specific written warranty accompanying the goods, in which case such language shall govern and control over conflicting language in these Conditions, we warrant to you, our direct customer, that our goods shall conform substantially to the description of such goods as provided in our catalogues and literature accompanying the goods until their respective expiration dates (if stated), or up to their respective number of uses as the case may be, or, 12 months from the date of your receipt of such goods, whichever is shorter. THIS WARRANTY IS EXCLUSIVE, AND WE MAKE NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IF WE MANUFACTURE CUSTOM GOODS FOR YOU BASED ON INSTRUCTIONS, SPECIFICATIONS, OR OTHER DIRECTIONS YOU PROVIDE TO US, WE SHALL NOT BE LIABLE FOR THE LACK OF SUFFICIENCY, FITNESS FOR PURPOSE OR QUALITY OF THE GOODS TO THE EXTENT ATTRIBUTABLE TO SUCH INSTRUCTIONS, SPECIFICATIONS, OR OTHER DIRECTIONS.  Unless otherwise expressly stated in our quotation, we make no warranty whatsoever in regard to products furnished by third parties. Such products are subject to the warranties, if any, of their respective manufacturers to the extent they are transferable or otherwise available to our customers.  Our warranty shall not be effective if we determine, in our sole discretion, that you have altered or misused the goods or have failed to use or store them in accordance with instructions furnished by us or the defects to the goods result from neglect or accident. Our sole and exclusive liability and your exclusive remedy with respect to goods proved to our satisfaction (applying analytical methods reasonably selected by us) to be defective or nonconforming shall be the replacement of such goods free of charge, upon the return of such goods in accordance with our instructions, although at our discretion we may provide a credit or refund. ANY PRODUCT NOT COVERED BY AN EXPRESS WRITTEN WARRANTY IS SOLD AND PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, STATUTORY, EXPRESS OR IMPLIED. . 

TO THE FULLEST EXTENT ALLOWED BY LAW, IN NO EVENT SHALL WE BE LIABLE UNDER ANY LEGAL THEORY (INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, STRICT LIABILITY IN TORT OR WARRANTY OF ANY KIND) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS), EVEN IF WE HAD NOTICE OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES ARE FORESEEABLE.  We shall not be liable for any loss, damage or penalty as a result of any delay in or failure to manufacture, deliver or otherwise perform hereunder due to any cause beyond our reasonable control.